Shopping Rocks!
I don’t usually find shopping to ever be a “rockin” good time, but tonight was an exception 
I had a free $10 to spend at Old Navy before it expired this upcoming weekend, so Christian agreed to hit the Great Mall with me tonight. I also had a coupon for a free aromatherapy product from Bath & Body Works and since the stores are right across from one another, I figured two birds, one stone.
We hit Old Navy around 830 or so and I picked up two camis, a cute, furry hoodie (all for me ’cause I’m greedy), and a dog collar for Lily. I had my $10 off reward which was set to expire this weekend, but I also had a $20 off that wouldn’t expire until 2010. Typically, stores won’t let you combine coupons in a single transaction and I knew this when I got to the register. I decided to take the risk anyway and asked the cashier if she’d be willing to combine them for me… And she said yes! I guess under any other circumstances, it would have been a no, but since she was the manager or supervisor and was one of the last few employees in the store (it was 9 by the time I picked out what I wanted and they were closing shop), she was more than happy to override for me! In addition to getting my $30 off, everything I picked out was on sale!
After we checked out, I thought I’d give Bath & Body Works a shot, despite it already being past closing time. I looked across the way and saw that the gate was still wide open, so I made a mad dash for the entrance. I grabbed my free aromatherapy bottle, picked up some lip balms that were buy 2, get 1 free, and hit the register. The supervisor scanned my items and told me that because I was spending $15 (yes, lip balms were $7.50 each – well worth it I tell ya!) I was entitled to any item in the store valued up to $13 for free because of one of the new coupons they had available. I had no idea about the coupon and she didn’t NEED to tell me this, but it was super-awesome of her to be on the lookout for me! I grabbed a body wash called “Optimism” and dashed back to the register. The supervisor had to tend to a phone call, so another associate rung up the rest of my stuff. After she scanned my coupon for the free aromatherapy bottle and printed the receipt, she handed everything over to me, including the coupon. I told her that I didn’t need it anymore since she just scanned it and she whispered to me, “keep it – you can use it again.” I walked away with a very free bottle of aromatherapy lotion, 2 coupon books, and the original coupon for a free aromatherapy product.
Total spent for the evening: $36
Total savings for the evening: $80
Color me elated over saving loads of money AND having a fabulous customer experience! Good customer service really pays off because I WILL be coming back soon
Thanks for reading!
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